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Service Manager When adding a field to a custom form in Intelligent Capture it's now possible to provide a list of all Organisations, this allows the...
The team kicked off development for 2022 with the release of our refreshed administration interface, its been moved inside the core product and no...
News that your product champion is leaving a customer organization is always a blow to a vendor, especially when that person has pushed the...
Service Manager You can now configure a prefix for asset types so that the generated ID for all assets of a given type would contain a defined...
Document Management Quick filters added to Libraries List to show Libraries you own or are shared to the customer or employee portal.
As we start to head into spring here are a few of the new features the development teams have released in Q2 2021.
We commenced the year with a number of new features on Service Manager and are pleased to share these with you. Here are the key features, how they...
Despite the unusual year we've had so far, Team Hornbill has been hard at work introducing a series of brand new and exciting Hornbill Platform...
Despite the unusual year we've had so far, Team Hornbill has been hard at work introducing a series of brand new and exciting Service Manager...
Self-service empowers users to access key information and find help with routine issues when the Service Desk is unavailable. Users can keep track of...
As the world takes its first tentative steps out of lockdown, the pandemic has forced organizations to reassess their technology stacks and...
The impact of COVID-19 has fundamentally shifted the way organizations and businesses operates and investing in an effective self-service channel ...
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