The Hornbill Story

At Hornbill, we define what we do based on a very simple idea: "making life at work better". Hornbill is a cloud-based software platform, upon which we create workflow applications for IT, HR, Customer Service, and Team Collaboration. We use technology, our experience, and software expertise to create cost-effective, innovative solutions that solve real-world business problems for our customers.

Our CEO, Gerry Sweeney, founded Hornbill in 1995 and launched our very first product Supportworks, a Helpdesk tool used by IT teams. Today, Hornbill is an enterprise-scale cloud-based work automation and collaboration platform with an AppStore, and a selection of carefully crafted, full integrated business applications that combine to deliver solutions for IT, HR, Customer Service, Security teams, as well as general Team Collaboration.

Throughout the company's history, people have been at the heart of everything that makes Hornbill a unique company, and is a very special place to work. We are proud of our people, our products, our community and consider it a great privilege to work with our customers and support their amazing organizations every day.