Our story

The story of the company


The Hornbill Story

At Hornbill, we define what we do around a straightforward idea: making life at work better. Hornbill is a cloud-based software company, focused on building solutions for business. We use technology, our experience, and software expertise to create cost-effective, innovative solutions that solve business problems for our customers. 

Our CEO, Gerry Sweeney, founded Hornbill in 1995 and launched our very first product Supportworks, a Helpdesk tool used by IT teams. Today, Hornbill is an enterprise-class cloud-based platform with an AppStore, and numerous business applications that combine to deliver solutions for IT, HR, Customer Service, Security, and Team Collaboration. 

Throughout the company's history, people have been at the heart of everything that makes Hornbill a unique company, and a special place to work. We are proud of our people, our products, our community and consider it a great privilege to work with our customers and support their amazing organizations every day.



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