Learn, connect, and get more from Hornbill this year

Workshops, webinars, strategic clinics, and community events - all designed around what our customers actually need. 
🎓

I want to learn

Academy sessions, product webinars, and hands-on training. Look for Academy, Webinar, and Connect events.

🧭

I need strategic advice

1:1 time with senior consultants to review your setup and plan ahead. Look for Clinic events.

🤝

I want to connect with peers

Customer community events with networking and steering groups. Look for Connect events.

📣

Find us at industry events

Catch Hornbill at SITS, SOCITM, CDW, HPMA and more. Look for Industry and Speaking events.

2026 at a glance

Scroll to see the full year
Mar
Apr
May
Jun
Jul/Aug
Sep
Oct
Nov
Dec
Ongoing
Connect
Connect 11 Jun Connect 16 Jun
Connect 5 Nov Connect 10 Nov
Clinics
Webinars
Next-Gen Hornbill … 6 May
8 weeks to go: You… 3 Jun
Academy
Admin Certificatio… 20 May
Admin Certificatio… 12 Nov
Industry
CDW SmartLab spons… 21 Apr SOCITM: Crossing t… 22 Apr
SITS 26 13 May

Not sure which event is right for you?

Get in touch and we'll point you to the sessions that match your needs.

Talk to our team →

Upcoming events

Updated as dates are confirmed
21 Apr 2026

CDW SmartLab sponsored by Hornbill

Industry In-person · Kimpton Blythewood, Glasgow
CDW customers will experience a 3-year transformation in a single day. Feel the impact of properly leveraging AI and Automation
IT Leaders
Digital Transformation Automation
View details →
22 Apr 2026

SOCITM: Crossing the Rubicon – Delivering true transformation in public sector IT service management in the Agentic Era.

Speaking Virtual · Online
Join Hornbill for an engaging keynote session which pulls on the latest industry data to explore the key headwinds faced by IT leaders, the best of this year’s international agentic research and practical examples and tactics you can adopt to successfully navigate and deliver true service transformation.
IT Leaders Prospects
AI Digital Transformation
View details →
6 May 2026

Next-Gen Hornbill Assets: Evolution and capabilities

Webinar Virtual · Online
Showcasing Hornbill's new asset management features, possibilities, and the outcomes they drive. Conceptual explainers with some demos of key features.
IT Leaders Non-it Leaders Admins Service Owners
Assets
Register →
13 May 2026

SITS 26

Industry In-person · EXCEL, London
Come and meet the Hornbill team at SITS. This is Europe’s largest exhibition and conference dedicated to the IT Service Management industry. Give your business the opportunity to be immersed in the most important two-day event for ITSM professionals.
IT Leaders Non-it Leaders All Customers
AI Automation ESM ITSM
Register →
20 May 2026

Admin Certification Exam

Academy Virtual · Online
Official Hornbill admin certification examination.
Admins
Certification
Register →
3 Jun 2026

8 weeks to go: Your Hornbill Assets readiness walkthrough

Webinar Virtual · Online
Walkthrough of considerations and process tasks for moving to new assets. How to ringfence visibility, test new aspects, and ensure customers are set up for success and not left behind after switchover. Supporting materials published.
Config Leads Service Owners Admins
Assets
Register →
11 Jun 2026

Connect

Connect In-person · London
Full day of learning, networking, and steering group discussions. Hands-on workshops, customer-led sessions, and a dedicated AI strategy track.
Admins Config Leads Service Owners
Automation AI Digital Transformation Assets
Register →
16 Jun 2026

Connect

Connect In-person · Manchester
Same Connect programme for Northern customers. Learning, peer networking, and direct access to Hornbill learning and consulting teams.
Admins Service Owners Config Leads
Digital Transformation Assets Automation AI
Register →
5 Nov 2026

Connect

Connect In-person · London
Second round of Connect events. Agenda and registration link coming soon.
Admins Service Owners Config Leads
10 Nov 2026

Connect

Connect In-person · Manchester
Same Connect programme for Northern customers. Learning, peer networking, and direct access to Hornbill learning and consulting teams. Agenda and registration link coming soon..
Admins Service Owners Config Leads
12 Nov 2026

Admin Certification Exam

Academy Virtual · Online
Official Hornbill admin certification examination.
Admins
Certification
Register →

Past events

12 Mar 2026

Consultancy Clinic

Clinic · London
Strategic 1:1 sessions with Hornbill consultants to review service management maturity and plan next steps.
26 Mar 2026

Beyond the Hornbill Border: Automating with IBridge

Academy · Online
Hands-on interactive session introducing how to integrate and utilise data from external tools with Hornbill.

Need to do more with less in 2026?

Enterprise automation gives you more time for projects and innovations
Demo Contact