2020-03-16 - 2020-03-18
Taking place over three days from 16-18 March 2020, SDI20 event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable. For over three decades, SDI has been making service desks brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM.
2020-04-21 - 2020-04-24
2020-05-13 - 2020-05-14
2020-06-17 - 2020-06-18
Join us at INSIGHTS 20 for two days of learning, inspiring ideas, future insights and networking with your peers, industry experts, and like-minded individuals. Learn how people just like you are transforming their organizations with digital initiatives, enhancing employee and customer experiences and making life at work better for everyone.
2020-08-04
2019-05-14
Join Hornbills solution specialist for a webinar offering a live overview of the Hornbill for IT Solution, a native cloud service, offering a simpler and more intuitive way for IT teams to adopt and deploy best practice, with a shorter time to value.
2019-06-12 - 2019-06-13
Over two days the inaugural Festival of Work brings together people professionals, learning and development experts, business leaders and technologists to explore, debate and celebrate the world of work. Join us to discover how to lead, to harness technology for the benefit of all, and how to equip your workforce with the skills to succeed in the future of work
2019-06-19 - 2019-06-20
Join us at Insights 19 for two days of learning, inspiring ideas, future insights and networking with your peers, industry experts, and like-minded individuals. Learn how people just like you are transforming their organizations with digital initiatives, enhancing employee and customer experiences and making life at work better for everyone.
2019-09-11
Join Hornbills solution specialist for a webinar offering a live overview of the Hornbill Project Management Solution, a native cloud service, offering a simpler and more intuitive way for Project teams to adopt and deploy best practice, with a shorter time to value.
2019-09-18
Join Hornbills solution specialist for a webinar offering a live overview of the Hornbill Supplier Management Solution, a native cloud service, offering a simpler and more intuitive way for managing supplier relationships.
2019-10-15
Cloud computing is now a well-established approach to delivering IT services – yet for many service managers it retains a mystique that Joni Mitchell would understand only too well.
2019-10-23
Our ITSM Tools Live Demo Day, taking place on Wednesday 23 October is the perfect way for you to narrow down your search on finding the ideal tool for your service desk. With so many tools available choosing the right one can be extremely time consuming, but our ITSM Tool Demo Day is the ideal environment for seeing what is out there, discovering something new and can even help you to realise some of the needs of your service desk that have previously been overlooked.
2019-11-18 - 2019-11-19
The two day Conference features over 40 sessions covering agile ITSM; skills and professionalism; artificial intelligence; digital transformation; SIAM; well-being in the workplace; customer experience; continous improvement; and incident management, plus all the latest information on ITIL 4, VeriSM, and other sources of industry best practice.
2020-02-05
2020-02-26
Research by SDI during 2019 revealed that service desks still spend most of their time firefighting due to heavy workload, as business demand for services continues to rise. Service Desk professionals remain frustrated by the inability to easily produce reports, demonstrate value, and the usability and functionality of their service desk tools. In this insightful webinar, SDI’s Senior Research Analyst, Scarlett Bayes will ask Hornbill’s Chief Evangelist, Patrick Bolger to explain the innovations that modern service management tools provide to address these top challenges. They will be joined by Darren Rose IT Service Delivery Manager at Vinci who will explain how to apply these innovations at the coalface and change the perception of how IT delivers business value. If you are committed to improving your service experience and team performance, this could be the most valuable 45 minutes you will spend during 2020.
Hornbill is an innovator in business collaboration applications that help teams create content, share ideas and feedback and optimize operations to deliver better customer experiences.
Aug 22, 2019 at 3:05 PM
Aug 16, 2019 at 2:16 PM
Jul 25, 2019 at 1:08 PM
Copyright © 2020 Hornbill. All rights reserved.
