Local Government solutions

Automate employee interaction and service delivery

Replace costly one-to-one interaction with a digital portal that employees love.
Automate delivery processes with simple drag-and-drop that anyone can use.
Transform the employee service experience in just 90 days.

Solving your challenges

A digital experience employees love

Hornbill’s web and mobile portal looks after the simple, routine interactions that flood in everyday—so your people can focus on the end users that need one-to-one attention. Employees get what they want, how they want it.

Profound impact on operational costs

Automate up to 90% of employee service interactions and 80% of service delivery workloads. Hornbill's simple, codeless workflow designer puts automation in reach of everyone—HR, facilities, finance, legal, IT, and any other team. With Hornbill, you can cut costs all the way across your organization.

Cut costs with simple work automation

Reliable services that employees trust

Workflow orchestration guides the flow of work—inside and across teams—to guarantee fast delivery, every time. Fast, transparent delivery means no more status update calls. Teams get more time to solve problems and provide personal service where it’s needed.

Improve employee service outcomes with workflow orchestration

Hornbill saves me a lot of time"

See how Hornbill is enabling Aylesbury Vale District Council’s ambitious plans for modernization.

Watch Now

Happy teams

Making life at work better

Digitalization of employee interaction and automation of workflows takes the strain off your teams. With Hornbill's codeless automation, they can quickly put out the fires, eliminate the backlogs, and turn focus to new projects and service improvements.

Happy employees

Services that employees can rely on

When services are guided by digital workflows, employees get what they need—on time, every time. With Hornbill, it's easy to take the next step—fully automated digital services that are delivered instantly to employees, hands-free.

Funding IT investements in 2022 and beyond

A new approach for a new pace of business

Read the whitepaper

Digital transformation for local government

Transform employee experience

Swap endless call queues for instant, low cost digital interaction.

Transform the flow of work

Connect teams with seamless workflows that deliver for the employee, every time.

Transform speed of work

Simple task automation accelerates outcomes and reduces workload by up to 80%.

A new future for local government

Automate the automatable.

Shift focus from daily interactions and operations to the projects that matter.

Automate 90% of interaction and 80% of work.

Why waste time on routine work when you can quickly automate it with Hornbill?

Why we love hornbill...

We have six or seven teams on Hornbill including our HR, Legal, and Marketing departments. We can configure it for any team.”

View all Spotlights

Safe path to success. Guided by experts

Stop the phones ringing

In the first 30 days, deploy a new digital portal handling high-demand services and support issues. Divert up to 90% of calls to digital, giving your people time to work cases and eliminate backlogs.

Digitalize workflows

Drag-and-drop creation of digital workflows means cases are processes quickly, efficiently, and consistently. Employees get reliable results every time. Managers get full visibility of workloads and performance.

The virtuous cycle of automation

With digital workflows in place, it's easy to start your automation journey. Starting with the high-volume workloads, Hornbill makes it easy to automate manual process steps. Simple, codeless integration gives people control of a wide range of actions across your systems. No technical skills required. Each automated task makes time for more automations.