Integrate to automate
Simple integration enables automation of tasks across your systems
Hornbill connects your workflows to your systems to automate processes with ease
Integration made simple with our unique hub. Choose from hundreds of integration options.
How Hornbill simplifies integration
- Single cloud platform. Single data model.
- Unique integrations hub gives you centralized visibility and control over all your integrations, configuration, and performance
- Configurable, codeless integration. No technical skills required.
- Connect to your cloud and on-premise systems of any type
- Integrations store lets you pick and click to set up new connectors: ready for use within your workflows.
Orchestrate actions across all your systems
Choose from hundreds of codeless, off-the-shelf integrations to trigger actions—direct from the workflow design canvas.
Quick, codeless setup
Connecting Hornbill with one of your systems only takes a few minutes. All clicks. No code. Anyone can do it.
Trigger from your workflows
Control any system by dragging an action into your workflow. No technical skills required.
We’re saving thousands of hours each year by automating low-value interactions.”
What Hornbill does for you
Empower employees to automate routine workloads that stand in the way of progress
- Empower employees to self-automation a broad variety of workloads to make more time for new projects.
- Reduce operational overheads and costs.
- Accelerate forward motion of your enterprise.
- Reduce manual, repetitive work. Boost employee engagement.
- Reduce staff stress, burnout, and churn.
Streamline work to smash your KPIs
- Empower employees to fully automate processes running across different apps and systems.
- Change the balance of work from routine work to more challenging and engaging work.
- Divert time and budget to new projects.
Improve experience and service quality
- Simple integration enables end-to-end automation of service delivery processes. Customers get instant digital delivery.
- Cut service costs and boost service satisfaction metrics.
- Reduce operational overheads to free up more time for new services and improvements to existing services. Start a virtuous cycle of service maturity.
Kill your incident and problem queues
- Give analysts the power to instantly apply complex, cross-system fixes—crushing your MTTR metrics.
- Enable detect-and-correct automations for instant self-healing when error or risk conditions are flagged by Hornbill ITOM monitoring.
- Shorten call times. Increase capacity for handling novel problems and capturing knowledge.
Automating tasks across your systems is simple with Hornbill
Choose a connector
Choose the codeless, off-the-shelf connector you need from the Hornbill integrations store. There are hundreds of connectors available, covering actions across common enterprise apps and systems. Installing and configuring a connector only takes a few minutes.
Create a workflow
Use the drag-and-drop workflow design canvas to create a workflow that models the tasks that need to happen to deliver your service/outcome.
Add your action step
Drag the action into your workflow and set the parameters to get it to do exactly what you want it to do. Your workflow is now ready for use. No coding required.
Our Hornbill journey…
Hornbill integrates with many different services from within the business process canvas.”
More customer experience solutions
Want to know more?
Chat with a solutions expert today. See how Hornbill can make life at work better for you.
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10x productivity in every corner of your organization with service automation that anyone can use
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When workflow orchestration is simple, adoption spreads across the organization organically