Hornbill

Put NHS HR policy on rails across your Trust

Explore the key challenges and how Hornbill helps reduce variation, risk and hidden workload in your Trust

 

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INFOGRAPHIC


From manual overload to digital efficiency

NHS Trusts are under pressure to cut costs and boost efficiency.

 

In this infographic, we look at what causes inefficiency inside NHS HR teams—and how new technology can free you from the limitations of the status quo.

CASE STUDY


Guy's & St Thomas' NHS Foundation Trust

At Guy’s & St Thomas’ NHS Foundation Trust, HR leaders faced challenges that many Trusts will recognise:

  • High volumes of unstructured HR requests
  • Manual triage consuming HR capacity
  • Limited visibility of workload and performance
  • Inconsistent experience for employees and managers

By standardising and automating HR workflows with Hornbill People Hub for NHS Trusts, they improved performance across 20 critical HR KPIs.

GUIDE


Modernising HR in the NHS

A 12 page guide to digitalising staff interaction and HR ops in the NHS.

Inside the guide, you’ll explore:

  • The ROI of automation: Moving from manual to automated requests will save £90 per employee per year.
  • Regaining productive days: Discover how to regain up to 40k days of work per year.
  • Seamless ESR integration: How to provide a modern "front door" for staff while keeping ESR as your compliant system of record.
  • Ready-to-use solutions: 50+ pre-configured NHS HR processes built to get you started in minutes, not months.

Ready to elevate HR from administrator to strategic partner?

 

Join a 30 minute strategic discussion with with Abdi who works with NHS HR senior leaders to put policy execution on rails. We'll help you map a clear path to digital efficiency.

 

Give your people the modern, digital service experience they expect with Hornbill People Hub for NHS.

Our modern HR portal automates staff interaction and HR processes—reducing routine work and accelerating staff outcomes.

 

Hornbill People Hub makes it simple. We've worked with NHS Trusts to bring you the features you need to transform HR operations, fast.

 

50+

Ready-to-use HR request processes automate staff interaction and service delivery (co-developed with our NHS Trust customers).

60%

Reduction in HR your team's manual workload. Automated case management workflows guide every request to a fast, consistent outcome.

24/7

Compelling digital HR experiences become the preferred channel for interaction. Available any time, anywhere, on any device.

What Senior HR leaders want to know - FAQs

Is this about replacing ESR?

Hornbill People Hub doesn’t replace ESR. Instead, it delivers the modern service layer the NHS has been missing—the layer that ensures processes are executed correctly and consistently. With Hornbill, ESR stays central as the mandated system of record—and the Hornbill platform becomes the system of engagement for employees and HR. People Services becomes faster, more transparent, and more consistent—directly supporting staff wellbeing, retention, and inclusivity.

Does this reduce HR judgement or discretion?

No. It removes admin burden while preserving professional decision-making.

Where do Trusts usually start?

With high-risk, high-volume processes such as ER, onboarding or changes. 

How does this improve assurance?

By enforcing consistent processes, embedding compliance steps, and creating a full audit trail.

Can this work across multiple HR teams?

 Yes. HR Ops, ER, Medical HR, and Shared Services 
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Our mission is to enable your mission
Automate 90% of routine workloads across your organization with enterprise automation everyone can use. Save 1000s of hours by digitalizing interactions and automating workloads. Crush the daily grind and free people to pursue your true mission.

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