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Hornbill's Project Manager Portfolio is the entry point to view and access all of your projects. Its simple views and lists give a quick...
I visited the Victoria & Albert Museum recently to record a short video with Grant Fettis (Change Manager) and Chris Nutt (IT Service Desk...
One of the great things about apps on Hornbill is the synergy between them. This video has a look at the Document Manager Plug-in that is provided...
This video introduces Hornbill Project Manager. We start by looking at the Project Overview. For any stakeholder in a project, the Overview gives...
Waltham Forest Council have been a long-standing Hornbill customer with an on-premise Supportworks deployment. Although the heavily customised...
In June 2016, Lee Mcdermott visited the SITS event in London to look at the latest versions of ITSM solutions in the market. After reviewing several...
Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed. But how do you decide...
While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open. This...
Last week I visited Greg Fellowes, Service Support Manager, and Hayley Gordon, Senior Service Desk Systems Administrator at Great Ormond Street...
I was flying to Orlando today heading over to Fusion 2017 and it turns out that Virgin Atlantic now have Wifi on board. The last time I used Wifi on...
Crown Packaging is the leader in metal packaging technology and the number one producer of food cans and metal vacuum closures in the world. In...
Hornbill's iBridge is a great way to integrate with Linode, a cloud based solution for creating and managing virtual Linux servers. Between...
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