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Hornbill Quarterly Feature Update 2021 Q3

Trevor Killick -
Hornbill Quarterly Feature Update 2021 Q3

Document Management

Quick filters added to Libraries List to show Libraries you own or are shared to the customer or employee portal.

Administration

Site Imports now allow the site manager, engineer and regional & area manager to be defined as part of the import. 

ITOM

A new job type has been added "Asset Import" that allows inventory items to be filtered and imported into Hornbill Asset Manager.

When building an automation flow that triggers an ITOM job it is now possible to trigger the job using the 'BPM Trigger' link. 

The text editor has been updated to allow you to define the type of line ending for the file, Carriage Return / Linefeed or Linefeed.

 

Custom Buttons

Custom buttons can now be rearranged with drag and drop whilst editing. 

Custom Buttons - Order

Project Management

It is now possible to view related projects from within a Service Manager request.

Project Manager - Linked Requests

Project task dependencies have been added.

Integrations

  • Datto Autotask PSA. Create, update and add notes against tickets in Autotask PSA.
  • Clubhouse - create and comment on stories against your Clubhouse projects.
  • Linux Yum Package Management. A collection of operations to manage package installation, removal and library maintenance on Linux devices.
  • Linux Debian Service Management. A collection of operations to manage Linux systemd services on Linux devices, providing start stop, restart and other service state management functions.
  • Linux Debian Package Management. A collection of operations to manage package installation, removal and library maintenance on Linux devices.
  • macOS Management. A collection of operations to manage local user accounts and firewall rules on macOS devices.

 

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