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  • Award-winning IT transformation at AVDC

    In this video, I chat with Adam Haylock, Maryvonne Hassall and AVDC CEO, Andrew Grant about their Enterprise Service Management journey...


    Collaborative Service Management sharpens IT performance at Derby College

    Collaborative Service Management introduces new ways for IT teams to communicate, collaborate, and share knowledge and expertise...


    Claims Consortium Group goes live with Hornbill Service Manager

    Claims Consortium Group goes live with Hornbill Service Manager, providing excellent feedback about Hornbill's free 30-day switch on and fantastic knowledge transfer.


    Using Task Checklists in a BPM Workflow

    Using Checklists within a task is a great way to manage key aspects of a task that need to be completed...


    Service Manager Integration with a Workspace

    One of the great things about having apps that can be installed on a collaboration platform is the ease of integration between the different features...


    • By Gerry Sweeney
    • In Blog Posts
    • 2016-12-01 16:34:52

    Awesome Font Font Awesome!

    Font Awesome is an Awesome component and at Hornbill we are both a grateful customer and a very proud sponsor of the team over at Font Awesome, we wish them all the very best.


    • By Patrick Bolger
    • In Blog Posts
    • 2016-11-25 13:44:16

    Day one of itSMF UK Conference

    Adam Haylock from Aylesbury Vale District Council and I got together shared a beer and captured some video on our thoughts on the first day of the itSMF UK 2016 Conference...


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    • By Peter Summers
    • In News Item
    • 2016-11-17 07:22:16

    Hornbill highlights at the itSMF UK Conference

    The Hornbill team is looking forward to the itSMF UK conference next week.  It’s always a great event, but the speaker line-up for this year’s programme promises to deliver many excellent sessions...


    Portal Access to Organization's Requests

    When supporting external organizations there is often a primary contact or manager that requires access to not just their own requests, but all the requests that have been raised by the different contacts within their organization...


    Story: Migrated from HP Service Manager to Hornbill and went live in just 8 weeks!

    Migration from HP Service Manager to Hornbill in 8 weeks with our free implementation and unique deployment methodology

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