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Maximizing Collaboration: Integrating Hornbill Service Manager with Workspaces Seamless updates across platforms With the integration of...
Simplify and accelerate Service Level Management with automated selection of SLAs As a Hornbill Service Manager user, you manage a portfolio of...
Hornbill's Service Manager offers a number of search features for locating requests held within Service Manager. These include options from...
Introduction Are you getting the most out of your service management practices? If your answer is "no" or if you're not sure, then don’t worry –...
See the latest advancements and improvements to the Hornbill platform.
The Hornbill Quarterly Feature Update for Q2 2023 is here! Get ready to discover the latest advancements and improvements to our platform. From...
The Hornbill Quarterly Feature Update for Q1 2023 is here! Get ready to discover the latest advancements and improvements to our platform. From...
Digital transformation remains the big buzz word in business—and it’s not going away. But digital transformation isn’t really a new thing, just a new...
According to the 2022 State of the CIO survey, 46% of CIOs are pushing to increase operational efficiency (up from 34% in 2021). The pressure is on...
I see this explanation in one form or another everywhere. While it is true that many concepts in ESM have been proven and matured in the context of...
Customer Experience (CX) and Employee Experience (EX) are critical to business success We live in an experience economy. The experience that...
81% of IT people say the work is getting harder. This will have a profound impact on an organization’s ability to execute on their digital agenda. IT...
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