Hornbill for Enterprise
Transform your customer experience with digital interaction and automated delivery.
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Get full visibility and control over IT services and the infrastructure that supports them
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Empower people across your organization to automate the work they do every day.
Automate Employee Interactions
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Save time on daily tasks with practical AI-driven features that are easy to use. No setup or training required. Get value from day one.
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Where the organisation structure is a logical layout of your company, the Sites feature lets you capture the physical location of your different...
The organisation’s structure is the foundation to every business. The creation of divisions, departments and teams are the building blocks for any...
Every Hornbill user has a number of options around the information that they wish to capture and share about themselves. This information makes up...
Hornbill Service Manager offers a mobile app that gives IT Support staff access to the Service Desk wherever they are. View and update Incidents,...
Unlike Hornbill Workspaces which are more structured forums for collaboration, Conversations are private discussions between one or more of your...
The option for posting a question out to members of a workspace or to the users that follow you is a great way to get feedback on what the best...
Task Automation provides the ability to automatically create and assign tasks to be completed by users or the automatic applying of actions and...
The Asset List provides options for viewing, searching, and adding assets. Manually adding assets is done by first selecting a definable asset type...
The Hornbill Mobile lets you post questions or issues in workspaces where co-workers or the Service Desk can then help you get back on your way...
For easy formatting of text in Hornbill, wiki markup can be used for adding italics or bold to text, creating bulleted or numbered lists, and...
The Contacts provide a way to capture contact information for people that are external to your business. This may be used as a simple contact...
The need to export data may range from grabbing a quick list of active requests that you need for a meeting, to extracting information that needs to...
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