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Service Manager’s Asset List

The Asset List provides options for viewing, searching, and adding assets.

Manually adding assets is done by first selecting a definable asset type which contains fields and information specific to the type of assets you are adding. This information can contain anything from an IP address and financial tracking information to the name of the person that uses that asset.

The asset list has a filter option to quickly locate assets using a number of attributes including asset name, description, asset type, or the name of the person that uses the asset. This asset information feeds directly into the service desk to allow for easy asset association to incidents, problems, and changes.

James Ainsworth

Written by James Ainsworth

Managing requirements for the Hornbill family of applications