Service Manager is a full-featured app for businesses of all sizes, implementing service management processes across your entire organization. From the simplest of service requests to full-featured ITIL-compatible capabilities, Service Manager is a comprehensive yet deceptively simple application to use, providing everything from end-user service portals, service catalog, service portfolio capabilities, asset and configuration management, incident, problem, change, release and more.
Inheriting the capabilities of the Hornbill platform, you can easily customize every aspect of your service experience without deep technical expertise or coding abilities. Service Manager includes numerous pre-canned business processes supporting IT, HR and Customer Service workflows ready to adapt and use for your own specific needs.
Key features
Expore all the great features that will improve the way you work.
Agile Working Bring a collaborative and effective way of working into your workplace.
Visual Drag and Drop Management of WorkSimple interface which is easy to use.
Pre-integrated with Hornbill Apps and Platform featuresThis app is already
Sharing Share boards with co-workers or teams to share ideas.
Collaboration Make working with your team simple.
Customizable Tailor the app to your organisations needs.
Visual Work Assignment Share document and upload for team members to see.
Attach Documents and Files Share document and upload for team members to see.
Track Timelines, History and ProgressMake sure your projects are on budget.
Screengrabs
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