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The option for posting a question out to members of a workspace or to the users that follow you is a great way to get feedback on what the best...
Task Automation provides the ability to automatically create and assign tasks to be completed by users or the automatic applying of actions and...
The Asset List provides options for viewing, searching, and adding assets. Manually adding assets is done by first selecting a definable asset type...
The Hornbill Mobile lets you post questions or issues in workspaces where co-workers or the Service Desk can then help you get back on your way...
For easy formatting of text in Hornbill, wiki markup can be used for adding italics or bold to text, creating bulleted or numbered lists, and...
The Contacts provide a way to capture contact information for people that are external to your business. This may be used as a simple contact...
The need to export data may range from grabbing a quick list of active requests that you need for a meeting, to extracting information that needs to...
Collaboration is all about sharing ideas and information. The Internet of today provides so many fabulous resources of information and Hornbill is a...
Keeping up to date with everything going on around you is an important part of Hornbill. Hornbill Notifications make sure that you are made aware of...
This video takes a look at some of the updates to the Service Manager Boards. Boards can be used as an alternative to a request list or queue and...
Each individual support person can define what information they would like displayed when they first view their request list in Service Manager. A...
An Asset Type is a configurable asset definition that allows you to select the information that you would like to store and make available to any...
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