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Hornbill Customer manage provides a collaborative environment for managing your business to business customer relationships. The Organisation...
Hornbill's Service Manager offers a number of search features for locating requests held within Service Manger. These include options from using...
Hornbill's Project Manager Portfolio is the entry point to view and access all of your projects. Its simple views and lists give a quick...
One of the great things about apps on Hornbill is the synergy between them. This video has a look at the Document Manager Plug-in that is provided...
This video introduces Hornbill Project Manager. We start by looking at the Project Overview. For any stakeholder in a project, the Overview...
For each service that you offer, you may find that you need to provide multiple Service Level Agreements. This video takes you through how Hornbill...
Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed. But how do you decide...
While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open. This...
Hornbill's iBridge is a great way to integrate with Linode, a cloud based solution for creating and managing virtual Linux servers. Between...
Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is...
As part of Hornbill's powerful Integration Bridge, an iBridge Connector for FreshBooks has been made available. Using a combination of the Hornbill...
Service Manager has extended it use of FAQs to help provide solutions for Service Desk staff. During the processing of an incident, FAQs can be...
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