Creating insightful, actionable reports is very important for effective service management. Hornbill offers powerful tools that simplify the reporting process, making it easy for users to generate and customize reports to meet their specific needs. In this blog post, we will explore the various options available in Hornbill for creating reports and demonstrate how user-friendly these tools are.
Reporting section: A Hub for your data needs
In the Reporting section, you can view a list of created reports. The toolbar provides options to search for specific reports or apply filters. Hornbill makes it easy to import existing reports using the import button or export report packages for sharing and collaboration. This flexibility supports seamless data integration and dissemination across your team.
Creating a new report
Creating a new report in Hornbill is straightforward. By selecting the "Create New Report" button, you initiate a guided process to build a report that meets your specific requirements. Be sure to check out our video tutorial for a detailed walk-through on creating a report using an entity.
The power of customization
Hornbill’s reporting tools offer extensive customization options. Whether you need simple data lists or complex grouped reports, the platform supports a wide range of reporting needs. Custom criteria for filters and user-prompted values add further flexibility, allowing you to tailor reports to dynamic requirements.
Ease of use
One of Hornbill's standout features is its user-friendly interface. The step-by-step process for creating reports ensures that even users with minimal technical expertise can generate detailed, professional reports. Real-time data access and seamless integration with other Hornbill tools enhance overall efficiency and productivity.
Hornbill's reporting capabilities empower users to create comprehensive and customizable reports with ease. The platform's intuitive design and powerful features make it an invaluable tool for service management.
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