Creating Unique Incident Forms Per Service
- Written by James Ainsworth
- on Mar 4, 2016
For each Service that you define in Service Manager, the likelihood is that there will be a different set of required information that you would like to capture and record.
The Service configuration makes it easy to change the available fields for the different request types that are available for a particular service. This could be changing the visibility of existing fields or adding your own custom fields.