Leading the Customer Success Team, which includes Expert Services & Customer Support for Hornbill and Professional Services & Customer Support for Supportworks. Also leads the Development teams for Supportworks and Hornbill Service Manage
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Innovation: The Hornbill Hackathon and are innovation days right for you?

Innovation: The Hornbill Hackathon and are innovation days right for you?

After being inspired by a talk from Dan Pink about staff motivation, I introduced the already tried and tested concept of a 24-hr innovation day to...

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