Customer Manager is an intuitive app that centrally manages your service contracts, contacts, and users, cases, tasks, activities, and communications with your external customers. Know who your customers are, what support entitlement they have, track communications with each organization and contacts, creating a natural flow of information and work that keeps everyone informed and in the loop.
Customer Manager can be used stand-alone for simple support cases, requests or resolvable conversations. For more advanced service management needs, Customers Manager is integrated with Service Manager giving you the scope to provide more advanced service delivery capabilities to your team.
Key features
Expore all the great features that will improve the way you work.
Agile Working Bring a collaborative and effective way of working into your workplace.
Visual Drag and Drop Management of WorkSimple interface which is easy to use.
Pre-integrated with Hornbill Apps and Platform featuresThis app is already
Sharing Share boards with co-workers or teams to share ideas.
Collaboration Make working with your team simple.
Customizable Tailor the app to your organisations needs.
Visual Work Assignment Share document and upload for team members to see.
Attach Documents and Files Share document and upload for team members to see.
Track Timelines, History and ProgressMake sure your projects are on budget.
Screengrabs
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