Customer Manager

About the app

Customer Manager is an intuitive app that centrally manages your service contracts, contacts, and users, cases, tasks, activities, and communications with your external customers. Know who your customers are, what support entitlement they have, track communications with each organization and contacts, creating a natural flow of information and work that keeps everyone informed and in the loop.

Customer Manager can be used stand-alone for simple support cases, requests or resolvable conversations. For more advanced service management needs, Customers Manager is integrated with Service Manager giving you the scope to provide more advanced service delivery capabilities to your team.