Terms of Use

Hornbill Website Terms of Use

This Website is offered by Hornbill Corporate and its subsidiary companies (“Hornbill”) to you, the user, on the condition that you accept the following terms and conditions as a binding agreement. Your access to and use of this Website constitutes your agreement to be bound by all of the following terms and conditions (the “Terms”).

1. Acceptance of Terms & Updates

1.1 By accessing or using this Website, you confirm that you have read, understood and agree to be bound by these Terms and any documents expressly incorporated by reference.


1.2 Hornbill may revise or amend these Terms at any time. The “Last Updated” date at the top will reflect the most recent version. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

1.3 If you do not agree to any part of these Terms, you must refrain from using this Website.

2. Website Availability and Maintenance

Hornbill does not guarantee that the Website or any content will always be available. Access may be suspended, withdrawn or restricted for business or operational reasons without prior notice.

3. Limitation of Liability

3.1 This Website and its content are provided “as is” and “as available”, without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness or non-infringement.

3.2 To the fullest extent permitted by law, Hornbill and its affiliates shall not be liable for any loss or damage, whether direct, indirect, incidental, consequential, punitive or exemplary, arising from your use of or inability to use this Website or any content herein.

3.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

4. Links to Third-party Sites

4.1 This Website may contain links to websites operated by parties other than Hornbill. Such links are provided for your convenience only.

4.2 Hornbill does not control, endorse or assume responsibility for any third-party websites, their content, or their privacy practices. Accessing such sites is entirely at your own risk.

4.3 The inclusion of a link does not imply any association with the operators of the linked site or any endorsement of the linked site by Hornbill.

5. Applicable Law and Jurisdiction

5.1 Hornbill controls this Website from its headquarters in the United Kingdom. While it can be accessed from countries around the world, you and Hornbill agree that the laws of England and Wales, excluding its conflict-of-laws rules, shall govern all matters relating to your use of this Website.

5.2 You and Hornbill also agree to submit to the non-exclusive jurisdiction of the English courts. If you are a consumer resident in another country, you may also be entitled to bring proceedings in your local courts under applicable consumer protection laws.

5.3 Hornbill makes no representation that the materials on this Website comply with the laws of any other jurisdiction. If you access the Website from outside the United Kingdom, you alone are responsible for compliance with local laws.

6. No Unlawful or Prohibited Use

6.1 As a condition of your use of this Website, you agree that you will not use the Website or the information or software contained herein for any purpose that is unlawful or prohibited by these Terms.

6.2 You agree not to engage in any activity that could harm or interfere with the proper functioning of our Website. Specifically, you must not:

  • Attempt to gain unauthorized access to our Website, servers, systems, or data, or any server, computer, or database connected to our Website.

  • Introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful.

  • Use our Website in any way that could disable, overburden, damage or impair the Website or interfere with any other party’s use of the Website.

  • Conduct any denial-of-service or distributed denial-of-service attack.

6.3 We will report any breaches to the relevant law enforcement authorities and will fully cooperate with them by disclosing your identity to the extent permitted by law.

6.4 You agree not to use the Website to post, upload or transmit any material that:

  • Is defamatory, obscene, offensive, hateful or inflammatory;

  • Promotes violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

  • Harasses, upsets, embarrasses, alarms or annoys any other person;

  • Is likely to deceive any person or is made in breach of any legal duty owed to a third party (such as a contractual or confidentiality obligation);

  • Is used to impersonate any person or to misrepresent your identity or affiliation with any person.

6.5 We reserve the right to remove any content that violates these standards and may suspend or terminate access to the Website for users who repeatedly or seriously breach these Terms.

6.6 You must not upload, post or otherwise transmit any content on the Website that:

  • Infringes any copyright, trademark, patent, trade secret or other intellectual property rights of any person;

  • Uses the content or trademarks of others without proper authorisation or a valid licence.

    If you believe that any content on our Website infringes your intellectual property rights, please contact us immediately with details of the alleged infringement so we can investigate and, if appropriate, remove the content.

7. Intellectual Property Rights

7.1 All intellectual property rights in this Website and its content (including but not limited to text, graphics, logos, images, audio clips, data compilations and software) are owned by or licensed to Hornbill.

7.2 No licence or right is granted to you other than the right to use the Website for lawful purposes in accordance with these Terms. Any unauthorised use may breach copyright, trademark and other laws.

7.3 Copyright – All contents of this Website © 2004-2025 Hornbill Corporate Limited. All rights reserved. You may not reproduce, copy or redistribute the design, layout or individual elements of the Website without the express written permission of Hornbill.

7.4 Trademarks – Hornbill, Supportworks and Assetworks are trademarks of Hornbill Corporate Limited and its subsidiary companies. All other company or product names are trademarks or registered trademarks of their respective owners.

8. No Business Relationship Created by Your Use

Your use of this Website does not create any joint venture, partnership, employment, agency or other relationship between you and Hornbill.

If any provision of these Terms is held illegal, invalid or unenforceable, in whole or in part, such provision shall be modified to the minimum extent necessary to make it legal, valid and enforceable — and the legality, validity and enforceability of all other provisions of these Terms shall not be affected thereby.

9. Collection and Use of Personal Information

9.1 In some circumstances, Hornbill may request personal information from you (e.g., name, email address, company name or telephone number). Your response to these inquiries is strictly voluntary.

9.2 Hornbill uses this information to customise your experience on the Website and for other business purposes, such as alerting you to products and services that may be of interest, promoting site registration and assisting order processing.

9.3 In general, you may visit our site without providing any personal information. However, certain areas of the site may require you to provide such information. These areas may not be available to you if you choose not to disclose the requested information.

9.4 Personal information collected through this Website is processed in accordance with Hornbill’s Privacy Policy. By providing personal data, you acknowledge and consent to Hornbill’s processing of that data in accordance with applicable data protection laws (including the UK GDPR and the Data Protection Act 2018).

10. Changes to these Terms

Hornbill reserves the right to change these Terms and Conditions at any time without notice. Any and all rights not expressly granted herein are reserved by Hornbill.

11. Entire Agreement

These Terms, together with any documents or policies expressly incorporated by reference, constitute the entire agreement between you and Hornbill in relation to your use of this Website and supersede all prior or contemporaneous understandings or agreements, whether written or oral, with respect to such subject matter.

12. Contact Us

If you have any questions about these Terms of Use, believe your intellectual property rights have been infringed, or wish to report a security issue, please contact:

Hornbill Corporate Limited
3rd Floor,
86-90 Paul Street,
London EC2A 4NE
United Kingdom
Email: data.privacy@hornbill.com

Company Registered in England and Wales No: 7245865
VAT Registration Number: GB 991 2688 76

 

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