Your customers are the lifeblood of your organization. Know theirsupport entitlement instantly and connect your organization with your customers to resolve issues effortlessly.
Transform HR onboarding and employee support services by bringing modern consumer service experiences into the workplace that engage employees, removing friction and enhancing communications.
Communicate with your customers over multiple channels including telephone, email, service portal and integrations with other sources.
Automate service workflows, integrate with your CRM, ERP and internal service systems to improve efficiencies as well as automate and optimize the flow of work.
Manage organizations and contacts, service contracts, contract history, reviews and renewals, access comprehensive service level performance and usage metrics, all displayed in real-time dashboards.
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