• DEMO
  • Sites

    Where the organisation structure is a logical layout of your company, the Sites feature lets you capture the physical location of your different offices.

    The sites can be used in a number of areas within Hornbill including associating users to their primary location. Applications such as Service Manager can use site to locate assets and analyse Service Desk requests to see high impact locations.

    Sites can be manually added or a simple import can be used where a large number of sites exist. Whether it is a couple of sites within a city or hundreds of sites around the globe this feature helps manage the whereabouts of offices, staff, assets, and more.

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    Latest Posts

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...

    • SPOTLIGHT: To Microsoft System Center Service Manager and Back Again

      2017-09-08 08:40:13
      Spotlight

      We had quite a few demos of different solutions over a short period and Hornbill stood out as it looked sleek and worked in the cloud MUCH faster than the on-premise solution we were using, the UI layout seemed to make sense straight away, it was intuitive...