• DEMO
  • Hornbill Activity Management

    Hornbill is introducing some great new additions to its activity and appointment management to enhance its existing productivity features. A new calendar view gives you that high level view of the day, week, or month and the extended Boards view gives you the control to organize your activities just how you like them.  Other new features include the visibility of the activities being performed by your managed staff, setting appointments, and improved searching and filtering on your activities.

    Categories

    Latest Posts

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.

    • Impact Assessments

      2017-12-02 00:59:54
      Feature Friday

      Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed...

    • Creating Request Sub-statuses

      2017-11-20 04:59:33
      Feature Friday

      While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open...