• DEMO
  • Designing Form Layout

    Many forms within Service Manager have the ability to be designed to fit your needs.

    Fields can easily be dragged around a section to be placed into your preferred order.

    Properties can be set against each of these fields. This can be as simple as making a field visible or making it mandatory for the user to complete. Input validation can also be set up to ensure that user enters information in a preferred format.

    New fields can also be added to your form. When adding new fields you can select the types of fields that you want to add which may be anything from a simple text field to a pick list.

    Categories

    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...