LiveChat

Use live chat to help improve customer experience and reduce cost

About the app

About the app

Hornbill LiveChat is a fast and personal way to engage with your customers ensuring a modern service experience. LiveChat offers customers instant access to conversations for help and advice Chat messaging its now a part of our everyday life enabling fast and natural conversations.

LiveChat's integration with Service Manager ensures that conversations work hand in hand with service requests where required.

Key features

Expore all the great features that will improve the way you work.

  • Agile Working

    Bring a collaborative and effective way of working into your workplace.

  • Visual Drag and Drop Management of Work

    Simple interface which is easy to use.

  • Pre-integrated with Hornbill Apps and Platform features

    This app is already

  • Sharing

    Share boards with co-workers or teams to share ideas.

  • Collaboration

    Make working with your team simple.

  • Customizable

    Tailor the app to your organisations needs.

  • Visual Work Assignment

    Share document and upload for team members to see.

  • Attach Documents and Files

    Share document and upload for team members to see.

  • Track Timelines, History and Progress

    Make sure your projects are on budget.