LiveChat

LiveChat

Use live chat to help improve customer experience and reduce cost

About the app

About the app

Hornbill LiveChat is a fast and personal way to engage with your customers ensuring a modern service experience. LiveChat offers customers instant access to conversations for help and advice Chat messaging its now a part of our everyday life enabling fast and natural conversations.

LiveChat's integration with Service Manager ensures that conversations work hand in hand with service requests where required.

Key features

Expore all the great features that will improve the way you work.

  • Agile Working Bring a collaborative and effective way of working into your workplace.

  • Visual Drag and Drop Management of WorkSimple interface which is easy to use.

  • Pre-integrated with Hornbill Apps and Platform featuresThis app is already

  • Sharing Share boards with co-workers or teams to share ideas.

  • Collaboration Make working with your team simple.

  • Customizable Tailor the app to your organisations needs.

  • Visual Work Assignment Share document and upload for team members to see.

  • Attach Documents and Files Share document and upload for team members to see.

  • Track Timelines, History and ProgressMake sure your projects are on budget.

Screengrabs

Hornbill Collaboration App
Hornbill Collaboration App
Hornbill Collaboration App
Hornbill Collaboration App

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