• DEMO
  • Label Translations and Language Support

    This video takes you through the options for translating static information such as field labels and buttons in the Service Manager app.

    Not only does this allow you to translate into any language, it also lets you re-label any text to use your own terminology so it reflects the way that you want to work.

    The supported languages are also controlled by you. Enable or disable the languages that you want to make available to your users.

     For more Feature Friday's video posts click here

    Categories

    Latest Posts

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.

    • Impact Assessments

      2017-12-02 00:59:54
      Feature Friday

      Capturing the impact of a change, an incident, or any other type of request can be crucial to determining how it is managed...

    • Creating Request Sub-statuses

      2017-11-20 04:59:33
      Feature Friday

      While working on an Incident Record you may want to provide a way to describe different scenarios that occur while this incident is open...