Hornbill Guest Access Portal
- Written by James Ainsworth on Aug 1, 2014
The Guest Portal provides access to end users and customers to submit, review, and update issues with the Service Desk.
Customers can view available services and submit requests against each service.
Customers can view, update, and add attachments to their existing requests.
Support staff can easily provide videos, images, and comments on each request, giving the customers the valuable information that they need to get them up and running as quickly as possible.