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Steve Boardman

Steve Boardman
Providing technical assistance for new business opportunities, existing accounts, supporting marketing and other internal departments and Hornbill partners.
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Recent Posts

Automating the creation of a new Service Request

The automation of the creation of a new incident or service request can be added at any point within a business process. It is sometimes required to delegate work to an other team or individual and for that work to have a process all of its own.  In...


Locking Request Details

This new feature allows the core details of the request to be locked down at a particular point within your workflow.  Keeping these details locked can be pivotal to supporting authorization decisions, ensuring that once approved the data does not...

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