Marketing Systems Manager
Location: Remote
Department: Marketing
Company Introduction
Hornbill is a leading Enterprise Service Management vendor, with an award-winning technology offering, portfolio of enterprise clients across public and private sectors and strategic partnerships driving significant growth. We have the highest user adoption rate, satisfaction, and support in the industry, and we are looking to strengthen our team even further by recruiting the best. Our solutions help IT, HR, Customer Service, Security, and other teams automate and achieve digital transformation. We are in an exciting growth period and are looking to build on that success.
Job Description
We are looking for someone with good systems and data management skills to take ownership of our marketing process and workflow across our sales and marketing applications and systems, supporting the sales and marketing team’s day-to-day operations. You will work towards creating scalable processes that ensure best practices and operational efficiencies in lead nurturing, database and lead data management and performance analysis. Marketing is a process, and you will be at the heart of making sure we have good operating standards, practices and data quality.
Primary Duties
- Manage technical aspects of our sales and marketing applications (currently include HubSpot, Pipedrive, Drift, and a Digital Asset Management platform) and the integrations between these applications.
- Establish and maintain scalable processes that ensure best practices in campaign and lead management.
- Define, create and sustain metrics reports on marketing and sales activities that detail their effectiveness and business impact.
- Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
- Ingest new data into, monitor, and manage data quality within the marketing and sales databases.
- Evaluate new technologies and add-on applications to improve and optimize sales and marketing team performance.
- Proactively look for ways to improve efficiency and effectiveness of marketing operations.
You have
- BA/BS or equivalent working experience.
- Strong analytical skills (including mastery of Microsoft Excel and PowerBI or equivalent) and experience with reporting and data analysis.
- Proficient in sales and marketing automation systems and integration of the same.
- Ability to manage multiple projects at the same time in a fast-paced environment
- Technically capable but with excellent communications skills and a good understanding of how digital marketing works, along with a strong belief that marketing is a process, and the desire to improve process and operations to drive sales execution.
Working at Hornbill
Hornbill creates world class cloud-based solutions that help companies optimize and automate their work, making life at work better for their employees and customers. Our solutions help IT, HR, Customer Service, and Security teams innovate and transform the way they work. At Hornbill, success means everything. We deliver innovative collaborative solutions, and our passionate, skilled, and motivated team make this happen. In turn we offer our staff the opportunity to grow, take responsibility and achieve great things, in the pursuit of their personal and business success. We are always on the lookout for high calibre people to join the Hornbill family. If you enjoy an exciting and challenging career within a company where you are valued, and can make a real difference, then we'd like to hear from you. While we take work, and especially serving our customers very seriously, we have fun doing it. Encouraged (but not compulsory) are a combination of social events and team building activities.
Additional Information
Hornbill is an equal opportunity employer and new recruits to Team Hornbill are welcomed without regard to race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, or any other characteristic protected by applicable law. For full details, please see or Equal Opportunity Policy.