• Service Manager’s Asset List

    The Asset List provides options for viewing, searching, and adding assets.

    Manually adding assets is done by first selecting a definable asset type which contains fields and information specific to the type of assets you are adding. This information can contain anything from an IP address and financial tracking information to the name of the person that uses that asset.

    The asset list has a filter option to quickly locate assets using a number of attributes including asset name, description, asset type, or the name of the person that uses the asset. This asset information feeds directly into the service desk to allow for easy asset association to incidents, problems, and changes.


    Latest Posts

    • Exactly Why do ITSM Vendors Lead with ITIL?

      2017-09-17 00:41:41
      Blog Posts

      The problem with niche markets like the ITSM space is there are different parties with different agendas and for the most part they are in direct conflict with each other...

    • Using WebHooks for Integration

      2017-09-16 18:23:16
      Feature Friday

      Web Hooks are a great way to integrate Hornbill with other applications. Web Hooks can send information to a HTTP Endpoint as soon as a record is created or updated, rather than relying on scheduled imports or the continually polling for data...

    • SPOTLIGHT: To Microsoft System Center Service Manager and Back Again

      2017-09-08 08:40:13

      We had quite a few demos of different solutions over a short period and Hornbill stood out as it looked sleek and worked in the cloud MUCH faster than the on-premise solution we were using, the UI layout seemed to make sense straight away, it was intuitive...