• DEMO
  • Request List Filters

    Managing the information presented to you in Service Manager is key to helping you work.

    The Request List Filters give you the perfect level of control to find, view, and manage the requests that you want and need to see.

    Filters range from one-click options and keyword quick filters, to the creation of complex filters that can be saved and reused at the click of a button.

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    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...