• My Profile

    Every Hornbill user has a number of options around the information that they wish to capture and share about themselves. This information makes up their profile.

    Each Profile includes a personal workspace, also known as their Buzz , where one can post their thoughts, ideas, or any information that they wish to share and collaborate on. Personal information stored on your profile can range from your job title, location, and manager all the way down to being able to include hobbies. You then have control of which information is visible to your co-workers, followers, or if it is private. See all the workspaces that you belong to, manage who you follow, and see who is following you.


    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...