• My Profile

    Every Hornbill user has a number of options around the information that they wish to capture and share about themselves. This information makes up their profile.

    Each Profile includes a personal workspace, also known as their Buzz , where one can post their thoughts, ideas, or any information that they wish to share and collaborate on. Personal information stored on your profile can range from your job title, location, and manager all the way down to being able to include hobbies. You then have control of which information is visible to your co-workers, followers, or if it is private. See all the workspaces that you belong to, manage who you follow, and see who is following you.


    Latest Posts

    • Automating SLA Selection

      2018-01-13 04:50:56
      Feature Friday

      For each service that you offer, you may find that you need to provide multiple Service Level Agreements...

    • Security: Meltdown and Spectre

      2018-01-04 16:39:32

      Meltdown and Spectre exploit critical vulnerabilities in modern processors. These hardware bugs allow programs to steal data which is currently processed on the computer.

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.