• DEMO
  • Multi-lingual Collaboration on an Incident

    This video shows how Hornbill Service Manager can help remove language barriers in a collaborative support environment.

    Today's world continues to become closer together as technology helps us reach out and communicate with others, no matter what language is being used.  With Hornbill Service Manager, disperse support teams operating in different parts of the world can now work together without the concern of language.

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    Latest Posts

    • Automating SLA Selection

      2018-01-13 04:50:56
      Feature Friday

      For each service that you offer, you may find that you need to provide multiple Service Level Agreements...

    • Security: Meltdown and Spectre

      2018-01-04 16:39:32
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      Meltdown and Spectre exploit critical vulnerabilities in modern processors. These hardware bugs allow programs to steal data which is currently processed on the computer.

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19
      Spotlight

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.