• DEMO
  • Multi-lingual Collaboration on an Incident

    This video shows how Hornbill Service Manager can help remove language barriers in a collaborative support environment.

    Today's world continues to become closer together as technology helps us reach out and communicate with others, no matter what language is being used.  With Hornbill Service Manager, disperse support teams operating in different parts of the world can now work together without the concern of language.

    Categories

    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...