• DEMO
  • Hornbill Guest Access Configuration

    This video provides a high level overview of the Hornbill Guest Access Configuration.

    The Hornbill Guest Access is used to connect customers to the Service Desk.  An important aspect of the Guess Access is the ability to easily change the look and feel.  Configuration options include, the changing of colors, text, company logo's and providing translation options for a mulch-lingual Service Desk.
     

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    Latest Posts

    • Searching for Requests in Service Manager

      2018-04-20 22:50:04
      Feature Friday

      Hornbill's Service Manager offers a number of search features for locating requests held within Service Manger...

    • Project Manager Portfolio

      2018-04-14 02:46:24
      Feature Friday

      Hornbill's Project Manager Portfolio is the entry point to view and access all of your projects.  Its simple views and lists give a quick perspective on the current state of your projects, whether it be showing the progress toward the next milestone of a project or getting a glance at your top pr...

    • Hornbill Service Manager improves IT performance at the Victoria & Albert Museum

      2018-03-05 22:34:20
      Our Stories

      Grant Fettis (Change Manager) and Chris Nutt (IT Service Desk Manager) explain how Hornbill Service Manager has delivered collaboration, agility and transparency to improve the value of service delivery across different business units at the Victoria & Albert Museum.