• DEMO
  • Hornbill Configuration Manager

    Hornbill introduces its new Configuration Manager app. Configuration Manager extends out the features of Service Manager by providing additional management and visualization of your CMDB.

    Browse through your CI list by using quick searches and filters to group CI types. Each CI has an option to be placed in policy which opens up additional feature and tracking for those CI that have the highest value or importance to your business.

    Whether it be from the Configuration Manager app or from the integration provided with Service Manager on requests and assets, launch the CI Explorer to visualize relationships and the impact of your CIs.

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    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...