• Expressing Yourself in Collaboration

    Collaborating with co-workers goes far beyond just typing messages back and forth. This video covers a number of options that you have available to you when collaborating in Hornbill to bring your collaboration to life.

    We have made it much easier to include links and embeds to other parts of our application. If you would like to include a link to a workspace simply type "/workspace" to search for that workspace and have it included easily in your posts and comments.

    Emoji support allowing you to add ideograms and smilies to your posts and comments. 

    With Giphy support, text will be translated into an animated gif of what you wanted to say. It is fun to use and can make your communications feel far more expressive and human-like than just plain text.


    Latest Posts

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      2018-01-13 04:50:56
      Feature Friday

      For each service that you offer, you may find that you need to provide multiple Service Level Agreements...

    • Security: Meltdown and Spectre

      2018-01-04 16:39:32

      Meltdown and Spectre exploit critical vulnerabilities in modern processors. These hardware bugs allow programs to steal data which is currently processed on the computer.

    • SPOTLIGHT: Northumberland County Council

      2017-12-11 12:41:19

      From the start of a 30-day trial, to live use in production within 9 weeks. Lee Mcdermott, Service Desk Team Lead, explains how Northumberland County Council implemented Hornbill Service Manager within a tight window, reducing costs and delivering ongoing ITSM improvements.