• Document Manager Plug-in for Service Manager

    One of the great things about apps on Hornbill is the synergy between them.  This video has a look at the Document Manager Plug-in that is provided to the different types of requests available within Service Manager.

    This Plug-in lets you search and link documents which are stored within libraries held in Document Manager. This is ideal for making help documents, instruction manuals, and policy documents available for linking to any request.


    HHH 2018-03-12T12:12:00Z

    How do I activate this? I cannot see the "attach document" icon in our requests. Does something need to be activated?

    Never mind: It was a role that was needed for that user.


    Latest Posts

    • Managing Organisations in Customer Manager

      2018-05-19 21:21:14
      Feature Friday

      Hornbill Customer manage provides a collaborative environment for managing your business to business customer relationships...

    • Searching for Requests in Service Manager

      2018-04-20 22:50:04
      Feature Friday

      Hornbill's Service Manager offers a number of search features for locating requests held within Service Manger...

    • Project Manager Portfolio

      2018-04-14 02:46:24
      Feature Friday

      Hornbill's Project Manager Portfolio is the entry point to view and access all of your projects.  Its simple views and lists give a quick perspective on the current state of your projects, whether it be showing the progress toward the next milestone of a project or getting a glance at your top pr...