• DEMO
  • Adding a Board to Hornbill Service Manager

    This video takes you through the simple steps of adding a new board in Hornbill Service Manager.  Boards can be used as an alternative to a list view and they provide great visibility of the requests that are important to you and your team.

    Boards can either be manually populated with requests or requests can be added automatically as part of a process workflow.

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    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...