---
title: Hornbill Quarterly Feature Update 2023 Q2
description: Discover the latest advancements and improvements to the Hornbill platform in the Quarterly Feature Update for Q1 2023. From enhanced collaboration tools to streamlined workflows, stay up to date with the latest in Enterprise Service Management and collaboration.
---

[Blog - Hornbill ](https://www.hornbill.com/blog)

# [Hornbill Quarterly Feature Update 2023 Q2](https://www.hornbill.com/blog/hornbill-quarterly-feature-update-2023-q2)

 Written by [Trevor Killick](https://www.hornbill.com/blog/author/trevor-killick) | 26-Jun-2023 09:00:00

The Hornbill Quarterly Feature Update for Q2 2023 is here! Get ready to discover the latest advancements and improvements to our platform. From enhanced collaboration tools to streamlined workflows, we've got you covered

## Service Manager

### BPM

- Wait for Status Change - This operation has been extended to allow a process designer to wait for sub-status change.  

### Roles and Permissions

- All Request Access - This new role has been added to prove access to any request in Hornbill Service Manager

### Employee Portal

- Service View - Requests and documents tabs are now hidden when there is no content.

## Live Chat

### Reporting

- Live chat sessions are now logged allowing you to report on the number of active sessions at any given time, this provides the ability to show "busy times of day" an example measure is provided out of the box to show what time of day the allowed number of sessions is reached.

## Board Manager

### Automations

- Auto tasks can now be run when a card enters or exits a lane.
- Auto tasks can now be run when a card is added/updated/removed from a board.

 

## Platform

### Webhooks

- From server build 3750 it is now possible to configure webhook trigger expressions, these are sql expressions that can allow webhooks to be filtered before they are triggered. 
- From server build 3750 it is now possible to pass all record properties in a webhook request

### Reporting

- When configuring a scheduled report for email delivery it is now possible to set the from address.

### User Accounts

- When uploading users from csv it is now possible to set a randomly generated password using where n is the length of the password, the rules defined in the system setting** security.user.passwordPolicy** will be adhered to when generating the password
- When offboarding a user or demoting from user to basic user it is now easier to see owned items and reassign them.

 

## New Integrations:

- [Microsoft Teams ](https://wiki.hornbill.com/index.php?title=Microsoft_Teams)[Additional operations to create group chats, and add or remove members to or from existing group chats.
  
  ](https://wiki.hornbill.com/index.php?title=Azure_Automation_iBridge)
- [Docker](https://wiki.hornbill.com/index.php?title=Docker_Linux) Collection of operations to enable the automated management of Docker containers, and images from Hornbill workflows.
- [Airtable](https://wiki.hornbill.com/index.php?title=Airtable) Collection of operations to automate the management of Bases, Tables, Records, Fields and Comments.

[View full post](https://www.hornbill.com/blog/hornbill-quarterly-feature-update-2023-q2)

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