Why IT service leaders choose Hornbill
In this short video, IT and service leaders from healthcare, higher education, local government and manufacturing explain how Hornbill helps them:
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Modernise legacy service management processes
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Configure workflows around their organisation’s needs
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Automate manual work and improve self-service
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Save time and give analysts better information
The customers featured have achieved measurable outcomes including:
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33 hours of manual effort saved each month
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50 processes streamlined
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30–80 service improvements delivered every month
As Barry Akers-Donnelly, Group Head of Service Delivery at McBride, explains: “Hornbill has been one of the most straightforward ITSM tools I’ve implemented.”
Watch the video to hear directly from Hornbill customers and discover why they recommend the platform to other organisations.
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