VINCI Construction has been using Hornbill for nearly eight years as the backbone of its enterprise service management platform. As ESM Product Owner, Ewa Katarovska is responsible for evolving the Hornbill platform to meet changing business needs.
In this short video, Ewa explains how she:
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Looks after the Hornbill platform across the organisation
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Provides training and support to teams using Hornbill
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Helps VINCI Construction get ongoing value from a platform used for multiple services and domains
Ewa shared that: “I would recommend Hornbill to other organisations as ours because the system has many functionalities, many capabilities and is constantly evolving to customers’ needs.”
Watch the video to hear how VINCI Construction is using Hornbill to underpin its enterprise service management strategy.
