Service Transformation Awards to Recognize Success 20

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About

The Hornbill STARS recognize and reward best practice and service management success of customers within the Hornbill Community.

Our focus is on the people and teams who have acted as an enabler, delivering business outcomes and value back to their organization and improving the perception of service management.

Teams that truly put people at the heart of their service management strategy will also be recognized.

Awards Categories

Individual Award

Open to managers and their teams. This award will be given to an individual that has been the driving force behind a project’s success.

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IT Service Desk Award

An IT Service Desk team that has demonstrated outstanding ITSM improvement and/or innovation and delivered value back to their organization.

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Business Service Desk Award

A Business Service Desk team that has demonstrated outstanding improvement and/or innovation and delivered value back to their organization.

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Hornbill Project of the Year

Chosen by the judges from the entries to the IT and Business Service Desk Awards, this will be awarded to a project that has successfully used Hornbill to drive transformation, deliver significant cost savings or address a unique business challenge.

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Hornbill Community Award

The Hornbill Community will nominate and vote for this award. The award will recognize the individual who has contributed significantly, by sharing their knowledge and expertise to help others within the Hornbill Community.

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STARS 19

Individual Award

Martyn Houghton Border

Martyn Houghton

idox Plc

Steph Gill

Steph Gill

Kent & Essex Police

Nick Brailsford

Nick Brailsford

South Yorkshire Passenger Transport Executive

IT Service Desk Award

SOUTH STAFFORDSHIRE PLC

SOUTH STAFFORDSHIRE PLC

TELFORD & WREKIN COUNCIL

TELFORD & WREKIN COUNCIL

KENT & ESSEX POLICE Border

KENT & ESSEX POLICE

Business Service Desk Award

KENT & ESSEX POLICE

KENT & ESSEX POLICE

TELFORD & WREKIN COUNCIL Border

SECURE TRUST BANK

Vinci PLC

VINCI PLC

IDOX PLC

IDOX PLC

Hornbill Community Award

Martyn Houghton Border

Martyn Houghton

idox Plc

Sam Wood

Sam Wood

Wokingham Borough Council

Dan Munns

Dan Munns

Secure Trust Bank

Project of the Year Award

Vinci PLC Border

VINCI PLC