Support more efficient and effective HR with a beautiful, branded self-service portal.
Users have full access to service information, status updates and can search frequently asked questions outside normal business hours via a consumer like employee portal. The intuitive interface makes it easy to order/track HR services, offering significant improvements in operational efficiency and an enhanced customer experience and minimal interruption to business productivity.
Purchasing, deploying, and using an HR Service Management solution has never been so quick, simple and cost effective. Every customer receives a free “switch on” service that provides the configuration needed to get you integrated with Single Sign-On (Single Sign On), to bring in your users, customers and assets; ready to raise requests to support your workforce. Hornbill’s free service will have you and running the same day with no fuss, complex installs, or expensive consultancy services. The simplicity of deploying new modules means that you only add functionality when you need it. Modular design and role based security enables you to deploy different modules to different users, so you only pay only for what you need. And with the Hornbill App Store, it’s all available with a click.
You and your colleagues are not always at your desk! It’s essential that team members are notified and take action, wherever they are ensuring they are able to drive processes forward and view, update, reassign and authorize requests and activities while on the move.
Like the idea of not having to upgrade and maintain your Hornbill solution? With Hornbill delivering continuous software updates that automatically upgrade your applications, with no loss of service, and your customizations will always be maintained. You’ll always be on the latest version, and our experts will further enhance your productivity by tuning the service, resolving issues, and maintaining our infrastructure to deliver the highest level of performance and security of your data. Complex upgrades and being stuck on old software versions are now a thing of the past.
Hornbill makes it easier communicate and visualize HR service delivery performance, improvement and value over time. The process of producing management information and reports doesn't have to be time-consuming and labour intensive. An integrated reporting and trending engine provides real time insight into the volume and types of request, assignment and workload, enabling management to balance resources for optimal service quality.
Powerful business process and task orchestration automates the assignment of requests and tasks to a designated human resources specialist or team for fulfillment. Powerful business process design capabilities, enable you to configure complex operational processes – yet the complexities are invisible to the people carrying out those processes. Comprehensive alerts and notifications ensuring that every request gets actioned within agreed service level targets.
We offer a free implementation service called Switch-On which gets you integrated with Single-Sign-on, brings in your users and customer information as well as getting Hornbill applications and business processes configured, getting you up and running the same day with no fuss, no complicated or expensive installs and no need to find budget for consultancy services.