Government Cloud

Collaborative ITSM now available in G-Cloud 6


Hornbill’s cloud-based Service Manager and collaboration platform and are available in the latest iteration of the UK government’s cloud procurement framework, G-Cloud 6, through the Digital Marketplace.

The Hornbill collaboration platform enables public sector IT teams to communicate and share information in ways that are as familiar and easy as the popular consumer applications people use at home, yet as secure as any application within the walls of the organization. At the same time, Hornbill Service Manager offers a shorter time to value, with a simpler and more intuitive way to adopt and deploy best practice through Collaborative ITSM.

The growth of powerful, accessible and intuitive consumer applications has changed our perception about the technology we use at work. IT organizations that can provide the same ease of use and ability to communicate and share information in the workplace quickly demonstrate value from best practice and tangible business benefits in terms of employee engagement and productivity. The Hornbill platform and Service Manager application blends effective principles from traditional ITSM best practice with innovative technologies to provide public sector organizations with a fresh and more agile approach to delivering IT Services to the organization.

The Hornbill platform allows users to share knowledge, ideas and expertise across the organization, with exceptional mobile and collaboration capabilities that make it easier for people and teams to communicate and get work done. Powerful, easy to use business and productivity applications can be deployed at the click of a button. The Hornbill Service Manager application enables organizations of any size to modernize and invigorate their IT service management approach with tools that are built around collaboration and the way people actually work. The flexible cost model allows organizations to pick exactly what they need when they need it, and with the platform designed for ease of implementation, customization and use, it’s never been simpler to modernize the service desk.

Numerous public sector organizations in central government, health care, local authorities and housing have seen the benefits of using Hornbill’s SaaS offerings. With Hornbill’s placement in the G-Cloud 6 and an innovative, free Switch-On service to get you up and running quickly, it has never been easier for public sector organizations to realize the value of truly innovative collaborative service management.


Hornbill’s collaboration platform and Service Manager are available through the Digital Marketplace immediately: for more information, including product details and costs, visit the G-Cloud Digital Marketplace.