The Service Desk & IT Support Show (SITS17) takes place on 7-8 June 2017 at London’s Olympia, and is the must-attend event for any service desk professional.
Hornbill will be showcasing the truly innovative features of Hornbill Service Manager, including the power of Collaborative ITSM, Enterprise Service Management (ESM) and IT Automation.
Collaborative ITSM is a fresh approach that blends effective principles from traditional ITSM best-practice with innovative collaboration technologies to empower people and increase IT agility:
Service Management that goes beyond IT. ESM provides a common platform and a unified approach, streamlining day to day interactions and providing the platform for transforming productivity across every business function.
Using our powerful Business Process Automation capability to connect, orchestrate and automate your IT and business systems without coding. Free your organisation from manual processes, unmaintainable scripts and dependencies on knowledge that is locked away in people’s heads, to achieve demonstrable and measurable ROI.