Get a 360 degree view of your customers, Intuitive and Powerful and Collaborative

Hornbill Customer Manager - everything you need to manage communications and relationships with your customers is stored in one place and accessible by anyone from anywhere.
Mobility
Manage Organizations
Organizations
Activities
Contacts
Service Manager Integration

Manage Organizations

Maintain a comprehensive database of your customer organizations, easily search and browse organizations to find what you need on the move.


Organization Details

Keep organization details including company information and logo, address and contact information, associated contacts, internal relationships, documents attached and of course a timeline of activities against that customer.


Activities

Maintain full conversation and communication history with every contact, schedule call-backs, send and receive e-mails and make sure nothing is ever missed.


Contacts

Easily manage contacts, associate them with one or more organizations and maintain full contact history.


Mobility

Get full access to your customer and contact information on the move. Easily find contacts, organizations and related information, activities and call back activities all in the palm of your hand.


Service Manager Integration

When used in conjunction with Hornbill Service Manager easily see related service requests current and historical and access full details of each request as required.

Get Up and running in minutes. Free Implementation Services.

We offer a free implementation service called Switch-On which gets you integrated with Single-Sign-on, brings in your users and customer information as well as getting Hornbill applications and business processes configured, getting you up and running the same day with no fuss, no complicated or expensive installs and no need to find budget for consultancy services.