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Hornbill unveiled as G2 Leader

G2 Grid Report for IT Service Management Tools | Fall 2020

Sept 2020

G2 Grid® Report for IT Service Management Tools | Fall 2020 Report Highlights

Read Hornbill Service Manager reviews on G2

G2 is a trusted peer-to-peer review platform where professionals can discover the best software and tools to meet their competitive business demands. They produce quarterly highlights based on end user reviews and satisfaction scores across multiple categories – ease of business, likelihood to recommend, quality of support and more.

The latest G2 ITSM Grid® Report which combines the views of 2,900 IT Service Management Professionals to rank the Top 30 Vendors head to head.

Product Feature, Vendor Satisfaction and Market Presence separate the Niche, Contenders and High Performers from the Leaders.
Find out why Hornbill entered the G2 Grid and sprinted through the high performers quadrant in just 4 weeks to become a top 10 G2 Leader.

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G2 Grid® Report for IT Service Management (ITSM) Tools | Fall 2020


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Automate 90% of routine workloads across your organization with enterprise automation everyone can use. Save 1000s of hours by digitalizing interactions and automating workloads. Crush the daily grind and free people to pursue your true mission.