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  • Job Details

    Job Title Technical Product Specialist
    Department Customer Success
    Location South Ruislip, London, UK

    Job Description

    Technical Product Specialists in our Customer Success team are responsible for onboarding and providing services to new customers of our cloud applications, such as Hornbill Service Manager. This includes those migrating over from Hornbill’s on-premise offering, Supportworks. The role is customer-facing and requires a substantial amount of customer interaction and involvement, including consulting with customers in respect to the provision and delivery of additional chargeable Expert Services.

    Primary Duties

    You have...

    Working at Hornbill

    At Hornbill, success means everything. We deliver innovative solutions that have collaboration at their core, and it's our passionate, skilled and motivated team who make this happen. In turn we offer our staff the opportunity to grow, take responsibility and achieve great things, all in the pursuit of personal and business success.

    Our success means that we are always on the lookout for high calibre people to join our family. If you'd enjoy an exciting and challenging career with a company that will value you, and if you can demonstrate outstanding ability, then we'd like to hear from you.

    While we take work, and especially serving our customers very seriously, we try to have fun doing it. Encouraged (but not compulsory) are a combination of social events, team building activities and, of course, the odd game of Ping-Pong!

    Hired
    This position has been filled, please check out our other jobs listings here