Hear what is redefining the world of service management
Jaro Tomik (Chief Technologist, Digital Enablement at CDW) and Nigel Martin (CMO at Hornbill) discuss how to position your organization for what's next.
Want to watch more on the future of service management?
Here's the full 90 minute video podcast with Jaro and Nigel about starting to implement a future‑proof model.
You'll learn:
- Trends and statistics that show where things are headed
- 3 transformation viewpoints to shape your strategy
- Expert guidance on next‑generation capabilities
- Performance metrics for today’s priorities
- Clear predictions on the future of service management