• DEMO
  • Workspace Questions

    The option for posting a question out to members of a workspace or to the users that follow you is a great way to get feedback on what the best solution or answer may be. A question asked in a workspace will be announced to all the members of the workspace.  The members can either provide their own answer or vote on an existing answer if they feel that the best answer has already been provided.  Answers with the most votes work their way to the top of the list.  The person that posted the original question also has the option to select which of the provided answers or solutions worked for them.

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    Latest Posts

    • Locking Request Details

      2017-03-24 20:03:37
      Feature Friday

      This new feature allows the core details of the request to be locked down at a particular point within your workflow...

    • Resolving Linked Requests

      2017-03-17 21:19:54
      Feature Friday

      Whether it be incidents linked to a problem, a problem linked to a change, or a change linked to some service requests, having the ability to resolve or close these in a single action can be a huge time saver...

    • Hornbill Live Chat

      2017-03-11 06:27:15
      Blog Posts

      Hornbill's Live Chat provides a great way for customers and end users to get in touch with the Service Desk...